Consultor de Telecomunicações
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Company overviewif you see technology as there to smooth your path in life, our team does too: your path, our journey. We believe in people who transform their paths through technology. Technology that connects people who are good at what they do and which practices diversity to create and share those paths that we (as yet!) do not even know about. Our journey is in the smile of every talented person who brings revolution to the world from brazil - Whether with in-App transportation (99) or digital payments (99pay). To make life easier for millions of people every day, we are in the driving seat as part of didi chuxing, the worlds largest transport, and convenient platform. And so, we can say, with great pride, that we are pioneers in creating solutions, starting in brazil, that grow in scale and have positive impacts in a range of other countries. Whether creating projects from scratch or continually improving our solutions, we like challenges that give us butterflies, and thats why we work with intensity, at a fast pace, with respect, collaboration, and partnership. On this journey, we also create learning and strengthen ourselves in diversity as a fundamental aspect that makes us stand out for our growth day after day. Team overviewthe credit operations team is responsible for developing strategy for our fintech products in 99pay and business flows, including personal loan transactions, tracking industry leading technical prevalence, adopting innovative and state-Of-Art methodology to tackle the new challenges emerging from fin-Tech industry, for the purpose to protect sustainable growth and maximize business outcomes. We are looking for an experienced credit operations professional to own the end to end growth strategy for our product and beresponse for key loss metrics while maintaining a positive market experience. Role responsibilitiesresponsible for the overall strategy of growth operations and optimizing the growth operations process, including channels optimization end to end, understand the main gaps, define the channel mix and establish an agenda with co-Related areas to ensure best growth performanceestablish a bridge between operations and product/engineering team to fix possible problems and ensure best channel performance,explore new projects and new ways of communicate to continuously increase conversion rate and campaigns results and optimize caccontinuously communicate with the regional team and cn headquarter operation team to guarantee the best acquisition performance and map new opportunities for growth role qualifications+ 2,5 years past experience in growth operations before in fintech/financial enviroment+1,5 years management experiencebase city: sao paulo3+ years of growth operationsstrong ability in project management, process optimization and other operational managementstrong sense of responsibility, executive ability, self-Driven and quick learning abilitystrong communication skills, practical, patient and meticulousstrong analytical skills and an ability to make solid business decisions and evaluate performance based on dataentrepreneurial, creative, hands-On mentalityexcellent spoken and written communication skills in englisha bachelors degree in business, marketing, finance, engineering, or a related fieldeeo statementyoull love working at didi becausewe create customer value we strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. We are data-Driven we are strong believers in making informed decisions, thats why we are data-Driven. We can better navigate the business landscape strategically by analyzing valuable metrics. We believe in win-Win collaboration success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyones best interest at heart, we communicate with candor and execute with excellence in all we do. We believe in integrity integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. We believe in diversity and inclusion diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for & inclusiondiversity is not a vision of the future or something we wish to have one day, it is a non-Negotiable value of who we are. We practice inclusion, plurality, and respect. And we count on the governance of the diversity committee, which works together with hr, leadership and identity groups - 99adapta, 99afro, 99cores, 99, and 99mamães. This part of our journey has been written, there remains a long road before us. We reinforce that this position is open to everyone, including pregnant people and people with disabilities (pwd).
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