1 VAGA DE Account Manager EM São Paulo / SP

Função/cargo da vaga:

Account Manager

Empresa:

Nome da empresa disponível para cadastrados.

Salário da vaga de emprego de Account Manager:

A combinar

Cidade/Estado:

Regime de contrato:

Efetivo/CLT

Descrição da vaga de Account Manager:

Account management lead - São paulo buscojobs buscar trabalho trabalho em são paulo trabalho de negócios em geral em são paulo A vaga encontra-Se finalizada desculpe, a oferta não está disponível,mas você pode realizar uma nova pesquisa ou explorar ofertas semelhantes: vagas semelhantes ver mais vagas semelhantes gestor de resíduos será responsável por realizar a gestão de contratos, gestão e desenvolvimento de equipes, prestação de serviços, controle e acompanhamento de toda operação d... São paulo publicado há 14 dias 2022 brazil equity research internship program equity research provide insightful, objective and decisive equity research for institutional clients to support investment decisions in the most awarded glob... São paulo publicado há 14 dias gerente comercial gerente comercial local: so paulo atividades - Estruturar rea comercial, desenvolvendo processos e estratgias - Analisar a concorrncia e o posicionamento da ... São paulo publicado há 14 dias 2022 brazil capital markets capital markets - Corporate sales operate at the center of global financial markets supporting insight and risk management across across fixed-Income, credit... São paulo publicado há 14 dias publicidade account management lead voltar aos resultados detalhes da oferta perfil psicográfico ¡Novo! Sugestões:ver mais vagas de emprego de negócios em geral ver mais vagas de emprego em são paulo detalhes da vaga account management lead description associate account managers will provide consultative, expert-Level support for enterprise accounts that have a growing presence at wework. Associate account managers will be responsible for optimizing client outcomes and ensuring a world-Class customer experience. Associate account managers will respond to inbound account requests from the sales team and ultimately assume ownership of a book of business (approx 50-150 accounts) as they develop in the account managers can either report to the director of account management, or a manager of account primary functions of the associate customer success manager will include (but are not limited to):1. Owning the optimization of all bob client outcomes across their wework portfolios.- Understand portfolio-Wide use cases, requirements, and success metrics, and how they map to the clients key business objectives.- Analyze various data sources (utilization, tickets, member experience surveys, etc) to concisely tell the story of how their current spaces are performing.- Track space performance against the clients success metrics and provide recommendations to optimize.- Project manage these recommendations until complete and measure and report on successful outcomes.2. Supporting the account owner to serve as the global poc for all account-Related stakeholders regarding any issues/questions/reporting related to their current portfolio.- Establish and maintain a proactive communication cadence with key internal stakeholders for account check-Ins, providing relevant updates/status reports when needed.- Build trust, rapport, and credibility with all account stakeholders.- Escalate account-Level issues (billing, digital, etc) to the appropriate internal teams and ensure timely resolution.- Escalate location-Level issues (product, community, operations, etc) to the appropriate internal teams and partner with the community team to ensure timely resolution.- Manage a high volume of administrative tasks to ensure the client is set up for success with regards to billing, operations, community, and other cross functional relationships.3. Owning the account-Level satisfaction metric of all bob accounts, and providing oversight and optimization for location-Level satisfaction metrics.- Assume closing the loop responsibility for all account stakeholder oversight and diligence for any location-Level member feedback (for which community owns closing the loop), escalating when necessary.- Create and project manage account remediation plans for any at-Risk/low satisfaction as a key member of the wework account team for all bob accounts.- Advocate for the client needs/issues when necessary, always representing the povs of your clients internally and presenting a client-First mentality.- Partner with the account team to maximize the accounts retention and growth at wework.- Log all tasks/activities related to accounts and ensure account-Related data is kept - 3+ years of client-Facing experience in a B2B environment- 2+ year of customer success/account management experience- 1+ year working with medium/large companies- Demonstrated ability to build strong client relationships across accounts and multiple stakeholders, including executive-Level leaders- Space as a service and/or real estate knowledge/experience a plus fonte: whatjobs_ppc função de trabalho:negócios em geral publicidade requisitos não disponível publicidade account management lead empresa: wework lugar: são paulo função de trabalho: negócios em geral não disponível compartilhar esta oferta: denunciar esta vaga built at:(informação confidencial)T00:06:24.953Z #J-18808-Ljbffr.