1 VAGA DE Desenvolvedor de Sistemas EM Cuiabá / MT

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Desenvolvedor de Sistemas

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Senior manager, operations page is loaded senior manager, operations apply locations R155-Belgrade (cpa) time type full time posted on posted 3 days ago job requisition id jreq we are looking for a senior manager to lead trademark renewals teams based in belgrade and be a part of the extended leadership team supporting operations for this service line. A senior manager leads and oversees day to day operations, projects and manages work streams for role is expected to contribute to the overall success of the trademark renewals function by providing leadership to team managers and team members. The incumbent will work closely with the other senior managers within this function and across global ip operations. The incumbent will also be responsible to communicate effectively with global stakeholders in ip organisation, renewal agents and ptos you experience, education, skills, and accomplishments   minimum 8 years of overall work experiencemust have a team leading experience of at least 5 years including managing team leaders for at least 2 yearsbachelors degree in any disciplinebasic quality & statistical tools (analytical skills)advanced ms officechange management experienceit would be great if you also hadknowledge and experience of trademarks would be an added advantagepreferable to have mba / operation management qualificationwhat will you be doing in this role? Leading trademark renewals teams along with team managers based in belgrade and define operational objectives for the teamresponsible for meeting kpis such as sla, lead time, utilization, quality, and efficiency for the group and works with managers to track operational/performance metrics, develop preventive and corrective action plans, facilitating cross-Utilization when managers to prepare project plans and governance on key initiatives and managing key stake holder engagements and communication on regular basis to foster relationship for business hiring needs and driving recruitment efforts to hire right and contributing to thought leadership efforts, presenting mbrs, representing team at multiple internal and external forums, and lead the efforts on enhancements in terms of process improvement, new initiatives, automation. Implementing solutions to mitigate issuesresponsible for colleague engagement of the overall group and drives initiatives across the entire group to increase the colleague management including periodic performance discussions with reporting team, mentoring managers in people management tasks, monitoring progress of the group, managing escalations from the team members, and being a channel for the team to escalate issues to leadership/stakeholders: setting clear and objective goals for team and drive them towards the achievement to engage, retain and develop a committed and cohesive workforcereviewing targets and performance periodically and provide feedback including mid-Year and end of year performance review and timely completion of appraisal on workdayidentifying, prioritizing, and deploying action items for competency development within the teamchallenging and motivating the team for their growth, ownership, and responsibility, resolving escalated conflicts and grievances. Identifying underperformers within the team and initiate pip along with hrbp, create plan and roadmap for performance improvement as per company policysuccession planningabout the team  the position is for senior manager service operations. This team is responsible for renewing customers portfolio to ensure safety of their ip team consist of service operations ip analyst, senior ip analyst, ip lead, ip sme and operation managersyou will be leading a team of 55 ftes including managers and setting it up in a way that this team delivers on the objectives described stakeholders other teams within renewals businessexternal stakeholders customers and agents benefits private health insurance paid lunch yearly bonus yearly merit plan my learning platform family benefits: bushido kids sports school, tutorship lessons fit pass mental health care- Psychotherapy sessions company bicycles for rent free of charge hours of workregular working hours in cet time zone, with flexibility as per business requirement. This is a permanent full-Time the shortlisted candidates will be contacted. At clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-Discrimination in all locations. About us clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the worlds most complex problems by providing actionable information and insights that reduce the time from new ideas to life-Changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-Based solutions coupled with deep domain expertise. For more information, please visit . #J-18808-Ljbffr.