Descriptionwe have an exciting opportunity to be the face of cibt, working as a travel consultant. You will provide the best-In-Class service to our customers through tailored solutions that meet specific travel needs. Our consultants play a vital role in guiding our clients through the visa and passport application process, driving customer satisfaction, and acting as brand part of our team, you will work with world-Class visa and immigration experts. You will learn in a dynamic, collaborative, and complex global environment using industry-Leading technology ideal candidate is a self-Motivated and self-Disciplined individual who can coordinate with multiple groups through clear, concise communication. Were looking for someone who is able to adapt to the ever-Changing nature of the travel service industry, all with a positive attitude and customer satisfaction at the forefront of their priorities. If organization, attention to detail, and the ability to multitask are your strong suits, you would be a great addition to our team! As a travel consultant, you will:become specialized in visa and passport processing maximizing efficiencies and necessary documents from the traveler and submit them to the relevant a high level of service to customers providing detailed information on available services that align with requirements, and assisting the customer in making informed decisions. Analyze customer requests and make recommendations based on specific travel needs, ensuring realistic expectations that promote a dedicated customer customer records in a proprietary database, utilizing system functionality to ensure accurate submission of data that maximizes cibt in a professional manner, ensuring compliance with cibt policy and ethics and adhering to the standards of work policies and duties as assigned. In this position you will learn:travel document requirements for efficient and timely practices and quality control, following policies and procedures, and upholding standards of work to ensure and service enhancements, system updates, and changes to education and experience1-Year prior experience working in a corporate office environment or in customer serviceprior travel industry experience is an asset but not with computer software (must be highly proficient with outlook), aptitude for learning new programs, and commitment to data integrity. Written and verbal fluency in oriented: capable of carrying out a given task with all details necessary to get the task done well.
