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Application developer - Full stack - Junior *job description Ibm cio is seeking a self-motivated individual with attention to detail and an eagerness to learn for the e. This team is responsible for the servicenow platform implementation to ibm internal enterprise. Lead all technical aspects of the solution delivery within servicenow including: • creation and delivery of solutions for end customers addressing requirements through technical architecture in consideration of process design, servicenow technical best practice and standards • translate requirements into functional service designs and create service models along with supporting documentation (stories, sprints, releases) • ensure technical deliverables to customer delivery and customers are complete, consistent, high quality, on time and deliver valued outcomes • lead requirement gathering workshops to identify use cases and value-based acceptance criteria • configuration of the application, workflows and ui • development of required integration components (rest, sso, ldap, etc) • drive the continuous improvement of our implementation methodology and service offerings based on client experiences • mentor field resources in implementation methodology, configuration and best practices for the sm application suite • collaborate and contribute to the creation, deployment and maintenance of technical best practices and standards • achieve sm practice and individual kpi’s and metrics as defined **all our opportunities are eligible for people with disabilities or rehabilitated. *required professional and technical expertise Bachelor’s degree in computer science or a related field • experience with servicenow itsm applications for request, service desk, incident, problem, change, knowledge, service, configuration and asset management. • experience in developing and configuring workflows in servicenow. Ability to develop requirements based
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